Please email us at shop@michellemason.com to request a return.

Returns must be postmarked within 14 days of the delivery date. All return items must be unworn, unwashed, and in original shipped condition with all tags attached.

Clients are responsible for return shipping charges. If the shipment was made in our error, all shipping charges will be credited.

International customers are also responsible for import tax and duties refund from DHL.

We do not accept liability for shipping loss or damage of returned goods - we recommend trackable method of shipment for your return such as UPS, Fedex or DHL.

Please write the original order number on outside of box and send returns to:

Michelle Mason
Attn: Customer Returns
2444 East 8th Street
Los Angeles, CA 90021

After our receipt of return, please allow 5-10 days for refund to your original method of payment, minus any shipping costs incurred.